LEGAL & COMPLIANCE

Privacy Policy

Welcome to IGMOne.

At IGMOne, privacy, transparency, and data security are fundamental to how we build our platform. This Privacy Policy explains how IGMOne (“IGMOne”, “we”, “our”, or “us”) collects, uses, stores, protects, and processes information when you use our applications, website, services, dashboards, analytics tools, invoicing systems, inventory management systems, and related services.

By using IGMOne, you agree to the practices described in this Privacy Policy.

1. About IGMOne

IGMOne is a modern reseller management platform designed to help users manage inventory, finances, sales, analytics, invoicing, cash flow, expenses, trading assets, customer information, and operational workflows.

The platform may include features relating to:

  • Inventory management
  • Sales tracking
  • Profit analytics
  • Expense management
  • Pocket-based capital tracking
  • Customer invoicing
  • Financial reporting
  • Product authentication tracking
  • Trading card management
  • Sneaker and apparel management
  • Cash flow analysis
  • Business performance analytics
  • Image uploads and media storage
  • Notifications and email verification
  • Account management tools
Effective: May 2026
UK GDPR Ready
Enterprise Security Standards

2. Information We Collect

We collect information to provide, improve, maintain, secure, and personalise the IGMOne platform.

2.1 Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Username
  • Password (encrypted and securely stored)
  • Profile preferences
  • Currency preferences
  • Theme settings
  • Account verification data

2.2 Business & Inventory Data

When using the platform, you may upload or create:

  • Product inventory information
  • Sneaker data
  • Clothing data
  • Trading card information
  • Style codes
  • Product identifiers
  • SKU information
  • Authentication details
  • Purchase history
  • Sale history
  • Supplier information
  • Marketplace data
  • Financial performance data
  • Pocket and fund allocations
  • Notes and operational records

2.3 Customer Information

If you use invoicing or customer management features, we may process:

  • Customer names
  • Email addresses
  • Phone numbers
  • Billing addresses
  • Invoice records
  • Transaction history

You are responsible for ensuring you have lawful grounds to store and process customer information within the platform.

2.4 Payment & Financial Information

Depending on features used, we may process:

  • Purchase prices
  • Sale prices
  • Profit calculations
  • Expense records
  • Cash flow data
  • Marketplace fees
  • Postage costs
  • Authentication fees
  • Capital allocations
  • Financial analytics

IGMOne does not store full payment card information directly unless explicitly stated.

2.5 Device & Technical Information

We may automatically collect technical information including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Session identifiers
  • Usage logs
  • Error logs
  • Crash reports
  • Performance metrics
  • Referring URLs
  • General geographic region

2.6 Cookies & Tracking Technologies

IGMOne may use cookies and similar technologies to:

  • Maintain secure sessions
  • Remember preferences
  • Improve performance
  • Analyse usage trends
  • Detect fraud or abuse
  • Improve user experience

Users may control cookies through browser settings where applicable.

3. How We Use Your Information

We use information to:

  • Provide and operate the platform
  • Authenticate users
  • Secure accounts
  • Deliver platform functionality
  • Generate analytics and reports
  • Improve system performance
  • Respond to support requests
  • Detect fraud, abuse, or misuse
  • Maintain platform integrity
  • Communicate service updates
  • Comply with legal obligations
  • Monitor reliability and uptime
  • Improve features and user experience

We may also use aggregated and anonymised data for internal business analytics.

4. Legal Bases for Processing (UK GDPR & GDPR)

Where applicable, we process information under one or more lawful bases including:

  • Performance of a contract
  • Legitimate business interests
  • Legal compliance obligations
  • User consent
  • Fraud prevention and security

5. Data Sharing & Third Parties

We do not sell personal data. However, we may share limited information with trusted service providers where necessary to operate the platform. These may include:

  • Cloud hosting providers
  • Authentication providers
  • Database infrastructure providers
  • Email delivery services
  • Analytics providers
  • Security and monitoring services
  • File storage providers
  • Customer support systems

Third-party providers are required to handle data securely and only for authorised purposes.

6. Data Storage & Security

We take data protection seriously. IGMOne uses industry-standard technical and organisational safeguards designed to protect user data from:

  • Unauthorised access
  • Loss
  • Destruction
  • Alteration
  • Misuse
  • Disclosure

Security measures may include:

  • Encrypted connections (HTTPS/TLS)
  • Password hashing
  • Secure authentication systems
  • Access controls
  • Infrastructure monitoring
  • Database protections
  • Role-based permissions
  • Session management
  • Secure hosting environments

No system can guarantee absolute security, but we continuously work to maintain a high standard of protection.

7. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide the platform
  • Maintain user accounts
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Users may request deletion of their accounts and associated data, subject to legal or operational retention requirements.

8. Your Rights

Depending on your location and applicable law, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of data
  • Restriction of processing
  • Data portability
  • Objection to certain processing
  • Withdrawal of consent
  • Complaint to a supervisory authority

Requests may be submitted through official IGM One support channels.

9. International Data Transfers

Your information may be processed or stored in countries outside your own jurisdiction. Where international transfers occur, we take reasonable measures to ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

10. Children’s Privacy

IGMOne is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

11. User Responsibilities

Users are responsible for:

  • Maintaining account confidentiality
  • Securing login credentials
  • Ensuring uploaded information is lawful
  • Maintaining appropriate rights to customer data
  • Using the platform responsibly
  • Complying with applicable tax and financial regulations

12. Financial & Business Disclaimer

IGMOne provides tools for organisation, tracking, analytics, and operational management. IGMOne does not provide:

  • Financial advice
  • Investment advice
  • Tax advice
  • Legal advice
  • Regulated financial services
  • Brokerage services

Users remain solely responsible for business decisions, financial reporting, tax obligations, and compliance requirements.

13. Platform Availability

While we aim to maintain reliable access to the platform, we do not guarantee uninterrupted availability. Maintenance, updates, outages, or technical issues may occasionally affect access.

14. Changes to This Policy

We may update this Privacy Policy periodically. When material changes are made, we may:

  • Update the effective date
  • Notify users through the platform
  • Provide additional notices where appropriate

Continued use of IGMOne after updates constitutes acceptance of the revised policy.

15. Contact Information

For privacy-related questions, requests, or concerns, users may contact IGMOne through official support channels provided within the platform.

16. UK & International Compliance

This Privacy Policy is intended to support compliance with applicable privacy and data protection legislation including:

  • UK GDPR
  • EU GDPR
  • Data Protection Act 2018
  • Applicable consumer protection regulations

17. Data Integrity & Operational Logging

To maintain platform integrity and provide accurate reporting functionality, IGM One may maintain operational logs relating to:

  • Inventory changes
  • Expense activity
  • Cash flow changes
  • Pocket transfers
  • Sales records
  • Authentication records
  • Invoice generation
  • Account access events
  • Administrative actions

These logs may be retained for fraud prevention, auditing, debugging, analytics, and security purposes.

18. AI & Automated Features

Some platform features may include automation, analytics, smart categorisation, or assisted workflows. These systems are designed to improve usability and operational efficiency. Users remain responsible for reviewing and verifying business data before relying on automated outputs.

19. Media & File Uploads

Users may upload images, invoices, documents, or media files. By uploading content, users confirm they have the lawful right to store and process such material. IGMOne reserves the right to remove content that:

  • Violates applicable law
  • Infringes intellectual property rights
  • Contains malicious code
  • Violates platform terms
  • Creates security or operational risks

20. Account Suspension & Abuse Prevention

To protect platform integrity and security, IGMOne reserves the right to suspend, restrict, or terminate accounts involved in:

  • Fraudulent activity
  • Abuse of the platform
  • Security threats
  • Unauthorised automation
  • Attempts to disrupt services
  • Illegal activity
  • Violations of platform policies

21. Data Accuracy

Users are responsible for ensuring information entered into the platform is accurate and up to date. IGMOne is not responsible for losses arising from inaccurate, incomplete, or outdated user-provided information.

22. Intellectual Property

All platform branding, design systems, software, features, interfaces, and proprietary functionality relating to IGMOne remain the intellectual property of IGMOne unless otherwise stated.

23. Contact & Data Requests

Users requesting:

  • Data access
  • Data deletion
  • Data correction
  • Account closure
  • Privacy clarification

should contact IGMOne through the official support methods provided within the application.

24. Final Statement

IGMOne is committed to building a secure, transparent, and professional platform for modern resellers, collectors, traders, and business operators. We continuously improve our systems, infrastructure, and policies to support responsible data handling, operational security, and user trust.

Questions or Requests?

For privacy-related questions, data requests or support enquiries, please contact the IGMOne support team.

support@igmone.com